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Insights on the latest developments in eLearning, Compliance, Health and Safety and Performance Management.

Are You Doing Enough For Vulnerable Persons?

Posted: Thu, 18 Jul 2019 10:24

Are You Doing Enough For Vulnerable Persons?

According to a recent survey, 94% of firms reported that the issue of vulnerable persons is being treated quite seriously or very seriously by their business. For years now, the Financial Conduct Authority (FCA) has raised awareness around the treatment of vulnerable persons by regulated firms. But what constitutes as a 'vulnerability' and how does it impact businesses' relationship with customers? Read More »

British Airways and Marriott Facing Record GDPR Fines

Posted: Wed, 10 Jul 2019 14:28

British Airways and Marriott Facing Record GDPR Fines

The 'world's favourite airline' and the largest hotel chain both reported huge data breaches in recent times, affecting millions of records. After investigations by the Information Commissioner's Office (ICO), British Airways and Marriott International are both facing record fines for data breaches under the General Data Protection Regulation (GDPR). Read More »

Are you Burning Out?

Posted: Tue, 09 Jul 2019 10:05

Are you Burning Out?

Burnout was recently reclassified as an "occupational syndrome" by the World Health Organisation, bringing a significant amount of coverage to the issue worldwide.

What can people do to avoid burning out, and what should their employers do to support them? Read More »

Dust Exposure – Are you Safe?

Posted: Tue, 02 Jul 2019 13:35

Dust Exposure – Are you Safe?

Workplace exposure to dust causes around 12,000 deaths annually. The Health and Safety Executive have launched a campaign to raise awareness of this important issue.

Are you protecting yourself and your staff from dust inhalation? Read More »

NEW RELEASE: Customer Complaints Handling eLearning Course

Posted: Mon, 01 Jul 2019 16:01

NEW RELEASE: Customer Complaints Handling eLearning Course

Training staff to understand the significance of complaints, unregulated and regulated, and how to manage them is vital for maintaining good relations with customers and complying with the Financial Conduct Authority's (FCA) dispute procedures. Read More »

NEW RELEASE: Vulnerable Persons eLearning Course

Posted: Wed, 26 Jun 2019 16:43

NEW RELEASE: Vulnerable Persons eLearning Course

Training your staff is key in helping to understand the significance of 'vulnerabilities' and the steps they are required to take as per the Financial Conduct Authority (FCA) guidelines on safeguarding vulnerable persons. Firms must enable staff to understand FCA requirements on treating customers fairly while fulfilling their legal, business and social responsibilities. Read More »

5 Steps to Safe Lone Working

Posted: Fri, 14 Jun 2019 09:24

5 Steps to Safe Lone Working

Millions of people in the UK work alone. They face challenges and hazards that people working alongside colleagues regularly don't have to.

Follow these five steps to safe lone working. Read More »

Are you Protecting your Volunteers?

Posted: Thu, 06 Jun 2019 10:15

Are you Protecting your Volunteers?

Volunteers make a huge contribution to the organisations they help.

Everyone who benefits from their work needs to do all they can to safeguard their health and safety. Read More »

Is Agriculture the Most Dangerous Industry?

Posted: Mon, 03 Jun 2019 09:34

Is Agriculture the Most Dangerous Industry?

Agriculture has one of the highest rates of worker accidents and deaths.

Can more be done to make farming a safer industry for its staff? Read More »

Free Download: Handling a Data Breach

Posted: Tue, 28 May 2019 14:33

Free Download: Handling a Data Breach

Could your organisation handle a data breach?

Whilst it's imperative for organisations to do all they can to prevent a data breach and protect the rights of individuals, many are unprepared to manage a... Read More »

NEW RELEASE: Remote Working eLearning Course

Posted: Tue, 28 May 2019 10:34

NEW RELEASE: Remote Working eLearning Course

Do you work remotely? Increasing numbers of workers across the UK do.

Our Remote Working course offers guidance to the remote worker themselves and their employer to make this arrangement work out well for everybody. Read More »

How CPD Benefits Employers and Employees

Posted: Thu, 23 May 2019 16:09

How CPD Benefits Employers and Employees

CPD is beneficial and essential for both employers and employees. CPD goes beyond just learning and development. It is instrumental in building a happy and knowledgeable workforce with a great working relationship between employees and employers. Read More »

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