Mon, 30 Sep 2019 15:17
eLearning is a fast-moving industry. With regular developments in course design and learning technology, the way you deliver your organisation's learning and development is changing all the time.
Many of these changes are "behind the scenes" upgrades that improve usability in subtle ways. However, the development of the Learning Experience Platform (LXP) as an alternative to the traditional Learning Management System (LMS) is a major change that can revolutionise a company's learning and training offering.
When browsing for gifts, listening to music or binge-watching TV shows, we expect to be automatically shown relevant suggestions for what to buy or consume next. We're used to choosing content from a curated selection based on our preferences and what we've chosen before.
LXPs bring eLearning experiences into the modern age by echoing these interfaces. Learners' behavioural data is analysed using the Experience API (xAPI) and AI to make smart suggestions, personalised for each user. Often these are presented in categories such as "New Courses", "Other Courses in this Topic" and "Popular Courses at Your Company".
This saves time and effort on two fronts. Firstly, it helps the learners, who are saved from the potentially time-consuming process of trawling through course libraries to find relevant content. Learning and development administrators save time too, as they don't have to spend it enrolling staff in the courses on a linear training path. The process is automated.
As is often the case with AI, the more learners interact with the system, the more it will get to know their preferences – and the learning activities it offers will become ever more relevant.
Learning to Fit Your Schedule
Gone are the days when everyone completed their eLearning sat at a desk in their offices. Learning "on the go" on mobile devices is increasingly common, and people need an eLearning platform and courses that reflect this. Learning isn't relegated to a few hours here and there when workload allows; it's a continuous process, seamlessly integrated into the workload itself.
The LXP's versatility doesn't stop there. The smart content suggestions and user-friendly interface allow learners to follow their own path, choosing the content that suits them. One person might want to learn a completely new skill; another might be preparing for a change in their job's duties. A good learning solution needs to differentiate between people's career priorities as well as the needs of workers in different roles – a customer service rep wanting to advance will likely have very different suggestions to an engineer who wants to expand their knowledge in the area they already work in, for example.
With an LXP, the courses are ready when you are.