Know Your Customer Challenge

How well do you know your customers? Put your due diligence skills to the test in this Know Your Customer challenge.

Key Learning Points:

  • Recognise the importance of customer due diligence, including consequences of failing to report suspicious activity.
  • Identify red flags that should trigger due diligence checks.
  • Report red flags and other suspicious activity.

Course Overview

Organisations and individuals, including managers and employees, are increasingly liable for upholding anti-corruption regulations, such as anti-money laundering and counter financing of terrorism legislation. This includes liability for the actions of your customers, suppliers, and other partners. Do you conduct due diligence to ensure you know who you’re dealing with? How well do you know your customers? Put your due diligence skills to the test in this Know Your Customer challenge.

This course is suitable for all employees in a global business, including subcontractors and external partners.

Course Details

  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

Learners are tested throughout the course using multiple-choice questions. Progress is tracked on a gauge. Learners receive formative feedback depending on their final score, but the course is marked on a complete/incomplete basis.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

Why you need our Know Your Customer eLearning:

Our Know Your Customer Challenge puts the learners skills to the test. Learners are required to think about how well they know their customers, and what due diligence they do. This helps to contextualise the requirement for due diligence compliance within an organisation.


If you have any questions that are not covered here, please get in touch.

If you have any feedback about our products please contact us at [email protected]

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