Key Learning Points:
- What is a data subject access request
- Who can make a data subject access request
- Why is the right to access important
- What actions must businesses take when responding to SAR
- How do subject access requests impact businesses
This online training course on Information Request Challenge is designed to raise awareness data subject access requests (SAR) and handling them correctly.
Delivered in a gamified format, this engaging microlearning course enables learners to gain a deeper understanding of why subject access requests are important, individuals' right to access and the best practice to follow when responding to subject access requests.
Learn the importance of complying with data subject access requests in line with data protection regulations.
- Course duration: 10 minutes
- Engaging microlearning format
- Certificate on completion
- Course can be tailored using Adapt Authoring Tool
Who Should Take This Course?
This microlearning course on the data subject access requests offers general awareness and is suitable for employees at all levels within the organisation.
- Data Processors
- HR professionals
- Sales Professionals
- Marketing Professionals
- Customer Services Professionals
Learners take on the role of a Customer Service representative at the fictional organisation Molticuna Group. With the help of your manager Sajid, learners will deal with a number of customer enquiries relating to data subject access requests. By demonstrating best practice, learners must aim to collect badges for making the correct decisions. Collection 3 out of 4 badges to pass the course. Learners can also take the assessment again to improve their score.
2 Ways of Purchasing
You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.
1. Individual Licenses
If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them.
2. Complete Bundle
Buy all of the Compliance, Health and Safety or Performance Management courses in one great value package and receive unlimited benefits.
1. Individual Pricing
|Number of Learners||Cost (per year)
|1 - 10||29 / per learner|
|11 - 20||25 / per learner|
|21 - 50||20 / per learner|
|51 - 100||15 / per learner|
|101 - 150||10 / per learner|
Exchange rates are updated regularly but are only intended as a guide.
2. Complete Bundle Pricing
If you buy all the Compliance, Health & Safety or Performance Management in a complete bundle, all features come as standard, no matter the size of your organisation!
|Number of Learners||Cost (per year)
|1 - 100||30 / per learner|
|101 - 200||25 / per learner|
|201 - 300||21 / per learner|
|301 - 400||18 / per learner|
|401 - 500||15 / per learner|
|501 - 750||12.50 / per learner|
|751 - 1000||10 / per learner|
|1001 - 2500||8 / per learner|
|2501 - 5000||6 / per learner|
|5000 - 10,000||5 / per learner|
- All courses in our catalogue
- New courses added regularly
- Branded, downloadable posters
- Customise Course Content for Your Team
- Astute eLearning Platform
- Regular course updates
- Dedicated Account Manager
- Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.Get a Quote
The Importance of Data Protection Training
All individuals have the right to access their personal data from organisations that process them. Under data protection regulations, this is commonly referred to as making a data subject access request (SAR). When organisations receive SAR from individuals, asking to confirm how their personal data is bring processed, organisations must comply and provide copies of personal data. There is specifical regulation around handling subject access requests and it is vital to train your customer-facing staff in handling SAR in line with regulations and in the best interests of your customers.
If you have any questions that are not covered here, please get in touch.