PCI DSS

Enable your employees to understand how to process card payments securely and reduce card fraud

Key Learning Points:

  • What PCI DSS is and the importance of keeping card data secure
  • The requirements of PCI DSS compliance
  • How payment card data is stored, processed, and transmitted
  • Types of data that must never be written down or stored
  • Plan and implement the three-step PCI process to mitigate threats
  • Consequences of non-compliance with PCI DSS
PCI DSS

Course Overview

Any entity that stores, processes or transmits cardholder data should comply with Payment Card Industry Data Security Standards (PCI DSS). DeltaNet International's PCI DSS eLearning course is designed to help organisations implement and maintain PCI DSS compliance. By exploring the security requirements set for card schemes, merchants, service providers, and financial institutions, the course highlights how PCI DSS compliance helps protect payment card data, as well as the profitability and reputation of your organisation.

We offer two versions of our PCI DSS eLearning course, with questions tailored to either front line (customer facing) or back office members of staff.

Course Details

  • Course duration: 15 minutes
  • Certificate on completion
  • Course can be tailored using the Adapt Authoring Tool

Course Contents

This information security online course on PCI DSS is available in two versions with content tailored for either front office or back office

Front Office
Front Office
Any entity that stores, processes or transmits cardholder data should comply with PCI DSS. This includes customer-facing staff who process card payments. This module enables learners to understand what PCI DSS is and how to ensure compliance while processing card payments. The module also covers the associated data security risks and how to assess, remediate and report them.
Back Office
Back Office
PCI DSS protects payment card data and subsequently the profitability of an organisation. This module enables back office staff to understand what PCI DSS is and how it affects their roles. This module also covers the ways in which back office staff can ensure compliance while processing card payments and subsequently mitigate the associated data security risks.

Who Should Take This Course?

PCI DSS is a requirement for both frontline and back office staff who process card payments for businesses. This general awareness course on PCI DSS is therefore recommended for any customer-facing employees who are in charge of processing card payments from customers online, over the phone as well as face-to-face.

  • Customer Services staff
  • Contact Centre employees
  • Customer Services Advisors
  • Customers Services Managers
  • Customer Services Directors

The Assessment

Learners will need to complete five PCI DSS compliance levels in order to complete the course. To reach level five, learners will need to unlock the first four levels by answering a series of questions. In level 5, learners will race against the clock to complete the final level. For each scenario, there is a question to answer. Each question has a time limit displayed. If a learner fails to select an answer before the time runs out, it will count as an incorrect answer. Learners must answer all questions correctly to pass the course.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them.

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2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Management courses in one great value package and receive unlimited benefits.

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1. Individual Pricing

Number of Learners Cost (per year)
1 - 10 29 / per learner
11 - 20 25 / per learner
21 - 50 20 / per learner
51 - 100 15 / per learner
101 - 150 10 / per learner
150+ POA

Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Management in a complete bundle, all features come as standard, no matter the size of your organisation!

Number of Learners Cost (per year)
1 - 100 30 / per learner
101 - 200 25 / per learner
201 - 300 21 / per learner
301 - 400 18 / per learner
401 - 500 15 / per learner
501 - 750 12.50 / per learner
751 - 1000 10 / per learner
1001 - 2500 8 / per learner
2501 - 5000 6 / per learner
5000 - 10,000 5 / per learner
10,000 + POA
Included Features
  • All courses in our catalogue
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Astute eLearning Platform
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support

Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

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Understanding PCI DSS

Card payments (both online and face to face) equate to over 70% of all transactions made in the UK, so it's vital that proper standards are set in place to protect the valuable data held and processed through our payment cards every day.

PCI DSS stands for Payment Card Industry Data Security Standard (PCI DSS). Understanding and complying with PCI DSS means that your employees will help reduce the chances of a card data loss and protect the integrity of your organisation.

Understanding PCI DSS

FAQ's

If you have any questions that are not covered here, please get in touch.

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Why is PCI DSS important?
The Payment Card Industry Data Security Standard (PCI DSS) is one of three security standards managed by the Payment Card Industry Standards Security Council. If a business suffers a data breach and they are not PCI DSS compliant, it could lead to loss of customer data and liability for the fraud losses incurred against stolen cards. PCI DSS compliance is important for making card transactions secure and protecting cardholders against fraud and identity theft.
Who needs to comply with PCI DSS?
The PCI DSS regulation applies to all organisations that store, process or transmit cardholder data. This means any organisations which deal with debit, credit and ATM cards need to be compliant with PCI DSS as defined by the PCI Security Council. This includes service providers which are businesses that directly take payments from customers and merchants which process payments on behalf of businesses.
How do payment cards work?
Most of us have used a payment card in the form of a debit or credit card. A payment card is essentially electronically connected to an individual’s bank account. With every transaction through the payment card, cardholder data is processed and transmitted to authorise the payment. The merchant sends the cardholder data to an acquiring bank which processes transactions. The card scheme then sends an authorisation request to the issuing bank which either authorises or declines the request and sends it back to the card scheme.

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