This online training course on unconscious bias examines its impact in the workplace. The course enables learners to understand how unconscious bias could occur based on appearance, cultural, social behaviour or experience. The course also looks at how bias, assumptions and stereotyping can affect the treatment of colleagues, partners and customers leading to discrimination, favouritism or inequality.
This course is set in our Take 5 microlearning format and contains a single module. The interactive course puts learners in real-life workplace scenarios to understand how unconscious bias affects the way they view colleagues and customers and influence daily decisions. The course also covers the seven steps learners can take to reduce the impact of unconscious bias.
This course is set in our Take 5 microlearning format and contains a single module. The interactive course puts learners in real-life workplace scenarios to understand how unconscious bias affects the way they view colleagues and customers and influence daily decisions. The course also covers the seven steps learners can take to reduce the impact of unconscious bias.
At the end of the course, learners take a short assessment and need to answer 80% of the questions correctly to complete the course. Learners can also revisit the course and take the assessment again to improve their score.
| Number of Learners | Cost (per year) | |
|---|---|---|
| 1 - 10 | ||
| 11 - 20 | ||
| 21 - 50 | ||
| 51 - 100 | ||
| 101 - 150 | ||
| 150+ | ||
| Number of Learners | Cost (per year) | |
|---|---|---|
| 50 - 100 | ||
| 101 - 200 | ||
| 201 - 300 | ||
| 301 - 400 | ||
| 401 - 500 | ||
| 501 - 750 | ||
| 751 - 1000 | ||
| 1001 - 2500 | ||
| 2501 - 5000 | ||
| 5000 - 10,000 | ||
| 10,000 + | ||
Included Features
It’s human nature for us to categorise people by common characteristics such as age, gender, race, weight, mobility etc. to easily process information about them. Unfortunately, this can lead to us making assumptions or stereotyping people based on how we see them. Regardless of how one is affected by unconscious biases, it can impact decision making and opportunities negatively. By raising awareness, organisations can empower employees to reduce the impact of unconscious bias and contribute to a fair and diverse workforce.
Unconscious bias is making assumptions about others. It is a bias triggered by making quick judgements and assessments of people and situations, influenced by individual background, personal experiences, societal stereotypes and cultural environment. Having preconceived thoughts about people before getting to know them are likely to affect your working relationships with colleagues as well as customers.
Unconscious bias can be categorised as visual bias, cultural or social bias, and experience bias. Visual bias is related to making assumptions about a person based on their appearance, the way they dress, etc. While cultural or social bias is classifying people based on their religion, social class, accent, job title etc. Experience bias is ingrained from personal experiences and based on values, morals and beliefs.
Unconscious bias may affect personal conduct and decision-making at work. Evidence suggests that unconscious bias seeps into decisions that affect hiring practices and workplace conduct in ways that can disadvantage certain groups of people. It can cause employees to treat colleagues and customers with prejudice, behave with discrimination or favouritism and miss out on retaining or hiring talented and dedicated employees.
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