Key Learning Points:

  • What a freedom of information request is
  • How to respond to a request for information
  • What a request for information should contain
  • What can/cannot be disclosed under the Freedom of Information Act
  • How to respond to an Environmental Information Regulation request
Freedom of Information
Freedom of Information
Freedom of Information
Freedom of Information
Freedom of Information
Freedom of Information
CPD Points

Course Overview

This online training course enables learners to understand what freedom of information is and how it applies to them. The course is specifically designed to prepare employees to appropriately deal with FOI requests received by relevant organisations.

This course also encourages learners to think about how the Freedom of Information Act 2000 applies in a number of different scenarios and how it affects them.

Course Details

  • Course duration: 20 minutes
  • Available for translation

    Cost effective solutions exist for 70+ languages.
  • Certificate on completion
  • Course can be tailored using Adapt Authoring Tool
  • Course can be tailored to meet your specific requirements
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The Assessment

Learners are tested on their knowledge throughout the course with short quizzes and feedback on the answers. The course concludes with a short assessment test where they will need to demonstrate their knowledge and understanding by answering 80% of the questions correctly to pass the course successfully. Learners can also take the assessment again to improve their score.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.

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2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

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1. Individual Pricing

Number of Learners Cost (per year)
1 - 10 29 / per learner
11 - 20 25 / per learner
21 - 50 20 / per learner
51 - 100 15 / per learner
101 - 150 10 / per learner
150+ POA

Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!

Number of Learners Cost (per year)
50 - 100 30 / per learner
101 - 200 25 / per learner
201 - 300 21 / per learner
301 - 400 18 / per learner
401 - 500 15 / per learner
501 - 750 12.50 / per learner
751 - 1000 10 / per learner
1001 - 2500 8 / per learner
2501 - 5000 6 / per learner
5000 - 10,000 5 / per learner
10,000 + POA
Included Features
  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support

Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

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Freedom of Information Act Training

The Freedom of Information Act covers all recorded information regardless of what form it is recorded in or how long it has been held. The Act is designed to encourage openness and transparency in the way public bodies work, and to promote accountability in decision making and public expenditure.

Whenever public authorities receive a Freedom of Information (FOI) request, they must take care to respect the requirements of the Act whilst not breaching other legislation concerning privacy laws. Organisations must ensure that their employees are equipped with the knowledge and understanding to deal with FOI requests.

Freedom of Information Act Training


If you have any questions that are not covered here, please get in touch.

What is the Freedom of Information Act?
The Freedom of Information Act 2000 is designed to offer the public access to information held by public authorities. The Act works on the principles that members of the public are entitled to request information from public authorities and public authorities are obliged to publish certain information about their activities. Recorded information that can be requested includes printed documents, computer files, letters, emails, photographs, and sound or video recordings.
How long do you have to reply to a Freedom of Information request?
Any individual has the right to request information from a public authority. The only condition for the request to be valid under the Freedom of Information Act is that it must be in writing. A public authority normally has 20 working days to respond to a request. When responding to a request, authorities have two main duties - they must tell the individual whether they hold any information falling within the scope of their request and to provide that information.
Are all FOI requests valid?
As per the Information Commissioners Office (ICO), for a Freedom of Information (FOI) request to be valid under the Freedom of Information Act, it must be in writing. Essentially, any letter or email to a public authority asking for information is a request for recorded information under the Act.

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