Key Learning Points:
- Identify who is responsible for using 'reasonable care' in the new products process
- Describe the consequences of failing to use 'reasonable care'
- Identify when to raise concerns about a product
- Identify the types of laws and regulations that must be complied with
- Describe best practice for communications and documentation







Course Overview
This engaging eLearning course covers the best practice to employ when faced with a product liability claim or product recall and looking into what happens when a company faces product liability and what can be done to avoid it.
Our Product Liability course follows the fictional company Auto A-Z as they navigate claims of a potentially faulty product. It explores where responsibility for product safety lies, what all employees can do in the event of a product recall and how internal and external communications should be managed.
Course Details
- Course duration: 15 minutes
- Multiple-choice assessment
- Certificate on completion
- Regular course updates
- Course can be tailored using Adapt Authoring Tool
- Course can be tailored to meet your specific requirements
The Assessment
Throughout the scenario in the course, the learner will be asked to answer multiple-choice questions about the best course of action to take.
Making the right choice moves the reputation meter into the green. Incorrect answers fail to do so, leaving the company open to damage from the faulty product claim.
2 Ways of Purchasing
You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.
1. Individual Licenses
If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them.
2. Complete Bundle
Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits.
1. Individual Pricing
Number of Learners | Cost (per year)
|
---|---|
1 - 10 | 29 / per learner |
11 - 20 | 25 / per learner |
21 - 50 | 20 / per learner |
51 - 100 | 15 / per learner |
101 - 150 | 10 / per learner |
150+ | POA |
Exchange rates are updated regularly but are only intended as a guide.
2. Complete Bundle Pricing
If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners | Cost (per year)
|
---|---|
50 - 100 | 30 / per learner |
101 - 200 | 25 / per learner |
201 - 300 | 21 / per learner |
301 - 400 | 18 / per learner |
401 - 500 | 15 / per learner |
501 - 750 | 12.50 / per learner |
751 - 1000 | 10 / per learner |
1001 - 2500 | 8 / per learner |
2501 - 5000 | 6 / per learner |
5000 - 10,000 | 5 / per learner |
10,000 + | POA |
- All courses in our catalogue
- New courses added regularly
- Branded, downloadable posters
- Customise Course Content for Your Team
- Astute eLearning Platform
- Regular course updates
- Dedicated Account Manager
- Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.
Get a QuoteProduct Liability Laws
When a defect or potential defect is identified in a product, it could raise concerns on product safety and integrity and could pose a danger to the end-users. Product liability laws and regulations exist to protect customers and ensure that product designers, manufacturers and promoters are aware of their responsibilities when developing products.
There is a number of laws and regulations that cover product liability and regulations and these often differ by country and region. There are also product-specific regulations and safety law standards, such as the CE Marking.
Product liability is a very important issue. If your company releases a product that does not meet the required standards, it could lead to injuries and deaths, loss of income, irreversible reputational damage and possible criminal proceedings. It's vital that all employees play their part to make sure your products are safe to use.
Product liability online training ensures people understand their roles and responsibilities around product suitability and relevant communications.

FAQ's
If you have any questions that are not covered here, please get in touch.