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Effective Communication Training

Many of the problems we encounter in the workplace are the result of poor communication. Whether it’s frustration from a lack of information from senior managers or worrying about how to break bad news to a colleague, communication is often at the root of the issue and the solution. With training on effective communication in the workplace, organisations can stop problems from escalating and make the workplace a more efficient and harmonious environment to be in.

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Online effective communication training

Effective Communication online training can help learners to hone their communication skills and understand the role of communication styles in business contexts.

Focusing on key skills such as active listening, handling difficult conversations and writing effectively, our Effective Communication online training gives staff at all levels the information they need to improve their communication skills.

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Effective communication training courses and materials

Our range of online Effective Communication training courses cover:

  • Different types of communication
  • Common communication barriers
  • Verbal and non-verbal communication skills
  • Key drivers of customer satisfaction
  • Adapting communication methods to improve performance and productivity
  • Being aware of different personality types and communication style
  • Understanding the correlation between personality types and communication styles
  • Understanding how to recognise different communication style
  • Understanding how adapting your communication methods to match your team can improve performance and productivity

The information is provided in a package of courses including Understanding Communication Styles and Communicating with Care along with Effective Questioning, Tips for Writing Effectively and Having Difficult Conversations.

The training cuts straight to the point and offers practical, actionable insights that can be rapidly implemented to ensure that they add immediate value to your business.

Why choose our Effective Communication Training Courses?

Our visually exceptional Effective Communication training materials are created by subject matter experts who know their specialisms inside out. Learners will be kept engaged with their training which will help them to retain as much information as they possibly can.

The course range includes:

  • Full length, detailed study courses
  • An immersive, scenario based course which puts learners at the heart of a ‘real-life’ situation
  • Shorter supplementary courses covering specific learning objectives
  • These can be used to deliver short, sharp messages or can be utilised as refresher training as opposed to repeating longer training

This variety of learning styles helps to counter employees’ views of mandatory regulatory training being boring and repetitive especially when they have to do it year after year.

The breadth and depth of content that our Effective Communication training materials ensure that you can serve your employees fresh content which is visually appealing, engaging and interactive to counter learner fatigue.

Our pricing structure

We offer tailored services as well as our off the shelf packages, offering you exceptional value for money.

Complete bundle

All of the courses in our Compliance, Health and Safety or Performance Training ranges in one package plus exceptional benefits including our AI driven Learning Experience Platform, Astute and unlimited support!

From as little as


Per learner per year

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Key benefits

All courses in your chosen range
Astute Learning Experience Platform
Dedicated account manager
Unlimited helpdesk support
New courses added regularly
Branded, downloadable posters to reinforce your training messages
Course updates when released

Bespoke package

We are experts in delivering highly effective bespoke learning solutions. If this is your preferred option we would work closely with you from the very beginning to help shape and define your learning solutions and strategy.

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For a tailored quote

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Key benefits

We will collaborate with you every step of the way and fully support you towards the delivery of a world class eLearning programme.

Everything you need in one package
Ability to develop and customise your package over time
Don't spend money on service you won't need

What do we do differently?

Our Customer Service training courses are created by a combination of Subject Matter Experts and Learning Professionals.

Our Instructional Designers create the content and are highly skilled educators who understand how to create experiences that make learning easy, engaging and actually enjoyable!

What we don’t have is people who simply sit and program software to create eLearning.

What we do have is people with a passion for creating engaging, memorable learning experiences that actually help employees to retain information and ultimately help your employees achieve their potential at work.


How do users take their courses?

Our courses can be taken online but for optimum performance we recommend using them with our intelligent, AI driven Learning Experience Platform- Astute.

Are translated versions of your courses available?

Yes- we offer our courses in 70+ different languages. Many of our courses have been translated by native speakers.

Why choose DeltaNet International?

  • We have over 20 years’ experience helping Mid-Market and Enterprise level clients achieve their Compliance, Health and Safety and Performance Training objectives
  • We currently help over 1000 clients to create compliant, safe, high performing teams
  • We are a trusted solutions provider to the likes of Sony, BMW, Allianz, eToro, Canon, Suzuki and Electrolux
  • With PLC financial backing, we are constantly funding innovation, developing new products and learning techniques to help your business achieve its goals

Still not sure?

Why not take a 7 day trial of our courses and try them at your leisure?

Get in Touch

When you send us a message one of our friendly, knowledgeable eLearning experts will contact you as quickly as possible


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