Key Learning Points:
- What constitutes workplace violence and aggression (and what does not)
- The causes and effects of work-related violence and aggression
- The importance of reporting incidents and looping in your line manager
- How to reduce the risks of conflicts escalating
- What to do when work-related violence and aggression occurs
Course Overview
Work-related violence and aggression are never acceptable. Unfortunately, they occur regularly, across industries and job roles. People with public-facing positions are particularly at risk.
Our Violence and Aggression eLearning course explores the triggers and causes and what to do if you are faced with a threatening situation.
Course Details
- Course duration: 20 minutes
- Multiple-choice question assessment
- Certificate on completion
- Course can be tailored to meet your specific requirements
The Assessment
Learners are assessed via 6 multiple-choice questions about workplace violence and aggression.
How well do you understand work-related violence and aggression? Put your knowledge to the test. Pass with 80% or more to receive your certificate.
2 Ways of Purchasing
You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.
1. Individual Licenses
If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them.
2. Complete Bundle
Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits.
1. Individual Pricing
| Number of Learners | Cost (per year)
|
|---|---|
| 1 - 10 | 29 / per learner |
| 11 - 20 | 25 / per learner |
| 21 - 50 | 20 / per learner |
| 51 - 100 | 15 / per learner |
| 101 - 150 | 10 / per learner |
| 150+ | POA |
Exchange rates are updated regularly but are only intended as a guide.
2. Complete Bundle Pricing
If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
| Number of Learners | Cost (per year)
|
|---|---|
| 50 - 100 | 30 / per learner |
| 101 - 200 | 25 / per learner |
| 201 - 300 | 21 / per learner |
| 301 - 400 | 18 / per learner |
| 401 - 500 | 15 / per learner |
| 501 - 750 | 12.50 / per learner |
| 751 - 1000 | 10 / per learner |
| 1001 - 2500 | 8 / per learner |
| 2501 - 5000 | 6 / per learner |
| 5000 - 10,000 | 5 / per learner |
| 10,000 + | POA |
- All courses in our catalogue
- New courses added regularly
- Branded, downloadable posters
- Customise Course Content for Your Team
- Astute eLearning Platform
- Regular course updates
- Dedicated Account Manager
- Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.
Get a QuoteThe Importance of Violence and Aggression Training
Every worker needs to understand work-related violence and aggression because it can happen at any time, in any job role, and in any industry.
Employees and managers in customer-facing roles in particular will benefit from gaining more knowledge on this subject, as they are sadly at greater risk of experiencing violence and aggression during their working lives. They may find the sections on how to respond if they are faced with this situation most useful in avoiding an escalation of violence.
FAQ's
If you have any questions that are not covered here, please get in touch.