Effective Questioning

Developing strong and effective questioning skills is a vital component of overall communication competency.

Key Learning Points:

  • Understand your current level of knowledge around effective questioning skills.
  • Know why questioning skills are important.
  • Understand questioning types.
  • Understand when to use specific questioning types.
  • Understand effective questioning best practices.
Effective Questioning
Effective Questioning
Effective Questioning

Course Overview

Effective questioning skills are an essential part of communication. Being able to ask questions effectively is particularly relevant for customer service personnel, other front-line workers, managers, and team leaders. In this course, you will learn more about question types and when to use them. You will answer questions to see how your current knowledge compares with best practice as you work through the course.

Course Details

  • Course duration: 5 minutes
  • Available for translation

    Cost effective solutions exist for 70+ languages.
  • Course can be tailored to meet your specific requirements
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Course Contents

The Assessment

Our Effective Questioning micro learning course is assessed on a complete/incomplete basis.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.

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2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

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1. Individual Pricing

Number of Learners Cost (per year)
1 - 10 29 / per learner
11 - 20 25 / per learner
21 - 50 20 / per learner
51 - 100 15 / per learner
101 - 150 10 / per learner
150+ POA

Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!

Number of Learners Cost (per year)
50 - 100 30 / per learner
101 - 200 25 / per learner
201 - 300 21 / per learner
301 - 400 18 / per learner
401 - 500 15 / per learner
501 - 750 12.50 / per learner
751 - 1000 10 / per learner
1001 - 2500 8 / per learner
2501 - 5000 6 / per learner
5000 - 10,000 5 / per learner
10,000 + POA
Included Features
  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support

Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

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effective questioning in your organisation

Effective questioning effects every area of a business. Whether that be sales, customer services or the accounts department. Ensuring your workforce can ask question effectively can improve workplace harmony, increase quality control of your product/service and lead to a better all round experience for your customers and employees.

effective questioning in your organisation

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