Effective Questioning

Developing strong and effective questioning skills is a vital component of overall communication competency.

Key Learning Points:

  • Understand your current level of knowledge around effective questioning skills.
  • Know why questioning skills are important.
  • Understand questioning types.
  • Understand when to use specific questioning types.
  • Understand effective questioning best practices.

Course Overview

Effective questioning skills are an essential part of communication. Being able to ask questions effectively is particularly relevant for customer service personnel, other front-line workers, managers, and team leaders. In this course, you will learn more about question types and when to use them. You will answer questions to see how your current knowledge compares with best practice as you work through the course.

Course Details

  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector

University/HE

College/FE

School

Fire & Rescue

The Assessment

Our Effective Questioning micro learning course is assessed on a complete/incomplete basis.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.

Recommended

2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
150+
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

effective questioning in your organisation

Effective questioning effects every area of a business. Whether that be sales, customer services or the accounts department. Ensuring your workforce can ask question effectively can improve workplace harmony, increase quality control of your product/service and lead to a better all round experience for your customers and employees.

FAQ's

If you have any questions that are not covered here, please get in touch.

If you have any feedback about our products please contact us at [email protected]

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