Everyone has different personality types and communication styles. When working in a team, it can be helpful to understand our own and others’ styles so we can relate to each other better and communicate effectively. In some cases, adapting your communication style to the preferred style of individual team members can improve performance and productivity.
In our Understanding Communication Styles eLearning short course, learners explore the different types of communication styles and how to recognise who has which style. The course looks at the core behaviours that link to each style and how these behaviours can affect the success and productivity of teams.
The eLearning course is assessed through multiple-choice questions. The pass mark for the course is 80%.
| Number of Learners | Cost (per year) | |
|---|---|---|
| 1 - 10 | ||
| 11 - 20 | ||
| 21 - 50 | ||
| 51 - 100 | ||
| 101 - 150 | ||
| 150+ | ||
| Number of Learners | Cost (per year) | |
|---|---|---|
| 50 - 100 | ||
| 101 - 200 | ||
| 201 - 300 | ||
| 301 - 400 | ||
| 401 - 500 | ||
| 501 - 750 | ||
| 751 - 1000 | ||
| 1001 - 2500 | ||
| 2501 - 5000 | ||
| 5000 - 10,000 | ||
| 10,000 + | ||
Included Features
Communication is vitally important for all organisations. Effective communication between colleagues and customers helps with productivity and ensures high levels of customer service.
It is important to understand that different team members may have different communication styles and that, by adapting communication methods to match each individual, performance and productivity can be improved. Training is vital for understanding these concepts.
Communication styles are the way people relate to the world and each other. There is a correlation between communication style and personality type and there are theoretical models for describing the two concepts. At work, communication styles can affect how teams function and how productive they are.
There are many potential barriers to effective communication. These include physical barriers, language barriers and mismatched expectations. The vast majority of these barriers can be overcome with patience, work on both sides and effective communication training.
Communicating in a difficult set of circumstances can be challenging. A knowledge of different communication styles can help people to connect and understand each other’s point of view. Keeping calm and making sure everyone has a chance to put their view across can often help.
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