Equality and Diversity (Manager’s Guide)

Train your managers on equality and diversity and develop a culture of fairness and inclusivity

Key Learning Points:

  • How to lead the way on equality and diversity
  • How to foster good relationships between everyone
  • How to apply equality and diversity principles to dealing with employees, customers, and third parties
  • How to avoid direct or indirect discrimination based on any protected characteristics
  • What the principals of equality and diversity are
  • The current UK legislation surrounding equality and diversity

Course Overview

This online training course for managers explains how equality and diversity should be considered by those in management positions when dealing with subordinates, customers and contractors.

The course has been designed to help managers understand how to implement equality and diversity in your organisation and understand the importance of leading the way on good equality and diversity practice.

Course Details

  • Gamification
  • Certificate on completion
  • Regular course updates
  • Course can be tailored using the Adapt Authoring Tool
  • Course can be tailored to meet your specific requirements

Course Contents

This equality and diversity online course for managers is broken down into three main modules.

This equality and diversity online course for managers is broken down into three main modules.

The Equality Act 2010

This module introduces explains the principles of equality and diversity and covers the key areas of the Equality Act and what they mean in the context of managing people, understanding customers’ needs, making decisions and designing a service. The module also looks at how compliance with equality and diversity legislation can bring about significant business benefits.

Your responsibilities

Organisations must ensure that their recruitment processes and practices are not disadvantaging, or deterring, disabled applicants from applying or being considered. This module looks at how the Equality Act 2010 affects recruitment and employment, for full-time employees and contractors, affecting flexible working, pay and benefits, dealing with grievances, dismissals and redundancy.

Dealing with Customers and Contractors

The Equality Act 2010 applies to every organisation that provides goods, services or facilities to all or some sections of the public. This module looks at how to apply equality and diversity principles when dealing with customers. It also looks at what to consider when working with other organisations and the principles relevant to contractors and services from third parties.

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

Learners are tested on their knowledge throughout the course with short quizzes and feedback on the answers. Each module has a short assessment. Learners will need to answer 80% of the questions correctly to complete the module. Learners can also revisit the modules and take the assessment again to improve their score.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

Equality and Diversity Training

Equality and diversity is more than just legislation and applies to many of our day-to-day responsibilities. We can all agree that no-one should feel bullied or harassed at work, but did you know that employers have a legal duty of care to put measures in place to prevent this from happening?

As well as being a legal requirement, equality and diversity is critical to the success of any organisation. Managers especially play an important role in developing a culture of fairness and inclusion.


If you have any questions that are not covered here, please get in touch.

Employers have certain obligations when it comes to ensuring employees’ wellbeing. This includes creating a safe work environment free from discrimination. Employers must provide proper training to managers on the importance of equality and diversity in the workplace and ensure prevention of behaviours that could lead to unlawful and unfair employment practices.

Managers have the added responsibility of ensuring equality, diversity and dignity within their teams. Part of the manager’s role is to consider the impact of equality and diversity while managing teams and individuals, enabling fair treatment and culture of respect as well as enforcing related policies and procedures in the workplace.

All workplaces must comply with the Equality Act and managers play an important part in actively promoting equality and diversity among their teams. The Equality Act was introduced to eliminate unlawful discrimination, create equal opportunities, and promote good relations between people within the working environment no matter who they are. Managers have the added level of responsibility when it comes to dealing with prejudicial behaviour and making the adjustments needed so that everyone has access to the same opportunities.

If you have any feedback about our products please contact us at [email protected]

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