We as people all have biases either for or against others. These biases impact how we interact with and treat each other, but we often don’t realise it. This is known as unconscious bias. In this course, you will explore what unconscious bias is and where it comes from, then examine the effects of unconscious bias and what steps we can take to combat it in the workplace.
The Assessment (couple of sentences to explain the course Assessment) The course is assessed on a complete/incomplete basis, with knowledge check and reflection questions throughout.
| Number of Learners | Cost (per year) | |
|---|---|---|
| 1 - 10 | ||
| 11 - 20 | ||
| 21 - 50 | ||
| 51 - 100 | ||
| 101 - 150 | ||
| 150+ | ||
| Number of Learners | Cost (per year) | |
|---|---|---|
| 50 - 100 | ||
| 101 - 200 | ||
| 201 - 300 | ||
| 301 - 400 | ||
| 401 - 500 | ||
| 501 - 750 | ||
| 751 - 1000 | ||
| 1001 - 2500 | ||
| 2501 - 5000 | ||
| 5000 - 10,000 | ||
| 10,000 + | ||
Included Features
It’s human nature for us to categorise people by common characteristics such as age, gender, race, weight, mobility etc. to easily process information about them. Unfortunately, this can lead to us making assumptions or stereotyping people based on how we see them. Regardless of how one is affected by unconscious biases, it can impact decision making and opportunities negatively. By raising awareness, organisations can empower employees to reduce the impact of unconscious bias and contribute to a fair and diverse workforce.
Unconscious bias is making assumptions about others. It is a bias triggered by making quick judgements and assessments of people and situations, influenced by individual background, personal experiences, societal stereotypes and cultural environment. Having preconceived thoughts about people before getting to know them are likely to affect your working relationships with colleagues as well as customers.
Unconscious bias can be categorised as visual bias, cultural or social bias, and experience bias. Visual bias is related to making assumptions about a person based on their appearance, the way they dress, etc. While cultural or social bias is classifying people based on their religion, social class, accent, job title etc. Experience bias is ingrained from personal experiences and based on values, morals and beliefs.
Unconscious bias may affect personal conduct and decision-making at work. Evidence suggests that unconscious bias seeps into decisions that affect hiring practices and workplace conduct in ways that can disadvantage certain groups of people. It can cause employees to treat colleagues and customers with prejudice, behave with discrimination or favouritism and miss out on retaining or hiring talented and dedicated employees.
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