What is unconscious bias

Train your employees on reducing the impact of unconscious bias in the workplace.

Key Learning Points:

  • Understand what is unconscious bias
  • Recognise where unconscious bias comes from
  • Recognise the different types of unconscious bias
  • Understand how unconscious bias can impact decision making

Course Overview

We as people all have biases either for or against others. These biases impact how we interact with and treat each other, but we often don’t realise it. This is known as unconscious bias. In this course, you will explore what unconscious bias is and where it comes from, then examine the effects of unconscious bias and what steps we can take to combat it in the workplace.

Course Details

  • Microlearning course
  • Certificate on completion
  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

The Assessment (couple of sentences to explain the course Assessment) The course is assessed on a complete/incomplete basis, with knowledge check and reflection questions throughout.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

Unconcious Bias

It’s human nature for us to categorise people by common characteristics such as age, gender, race, weight, mobility etc. to easily process information about them. Unfortunately, this can lead to us making assumptions or stereotyping people based on how we see them. Regardless of how one is affected by unconscious biases, it can impact decision making and opportunities negatively. By raising awareness, organisations can empower employees to reduce the impact of unconscious bias and contribute to a fair and diverse workforce.


If you have any questions that are not covered here, please get in touch.

Unconscious bias is making assumptions about others. It is a bias triggered by making quick judgements and assessments of people and situations, influenced by individual background, personal experiences, societal stereotypes and cultural environment. Having preconceived thoughts about people before getting to know them are likely to affect your working relationships with colleagues as well as customers.

Unconscious bias can be categorised as visual bias, cultural or social bias, and experience bias. Visual bias is related to making assumptions about a person based on their appearance, the way they dress, etc. While cultural or social bias is classifying people based on their religion, social class, accent, job title etc. Experience bias is ingrained from personal experiences and based on values, morals and beliefs.

Unconscious bias may affect personal conduct and decision-making at work. Evidence suggests that unconscious bias seeps into decisions that affect hiring practices and workplace conduct in ways that can disadvantage certain groups of people. It can cause employees to treat colleagues and customers with prejudice, behave with discrimination or favouritism and miss out on retaining or hiring talented and dedicated employees.

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