Course Overview

This course will equip managers with a proven process which allows grievances to be resolved quickly, fairly and consistently.

Please note that this course is not yet compatible with mobile devices.


Course Duration: 1 hour +

Available in: 1 Language

  • English English

Tagged in: Managers' Guides

Technical Requirements

CPD Points: No

What to Expect

Managers will learn:

  • What a grievance is and the importance of a grievance policy
  • When and why employees may wish to raise a grievance
  • Good practice for managing disciplinary matters
  • How to manage every stage of the disciplinary process

Download & Share Course PDF


Calculate Your Cost

Change Currency:
£ 29 / per learner
per course
per year
1+ User Licenses
11+ User Licenses
21+ User Licenses
51+ User Licenses
101+ User Licenses

For 150+ learners,

Get a Quote

Exchange rates are updated regularly but are only intended as a guide.



Sometimes we may have concerns of feel worried about our working conditions or working relationships. Whilst perfectly normal, if these problems persist, or are serious enough, we may wish to alert a senior member of staff. This action is called raising a grievance.

Grievances may be formal or informal depending on the action you and your manager decide to take once the issue is raised. It may be possible to resolve your complaint simply by talking the matter through, but if that's not possible, your grievance may be taken to mediation or even to an employment tribunal.

Great Value Package

Our Performance Management Suite includes all of our management training in one neat bundle, as well as access to our 'Take 5' microlearning courses (compact five-minute courses in the form of challenges, presentations, and short games). The suite also includes regular course updates to ensure compliance with new legislation and working practises.

What's more, our intelligent eLearning platform Astute makes it easy to evaluate learners progress, providing detailed audit trails and infographics analytics.

What's included

  • Access to all Performance Management eLearning for One Great Price
  • Innovative Astute eLearning Platform
  • New Courses Added Regularly
  • Regular Course Updates
  • Downloadable Posters and Assets
  • Dedicated Account Manager
  • Customise Course Content for Your Team
  • Unlimited Help Desk Support

Astute: Leverage Data to Empower Your Workforce

Deliver personalised learning through filtered content and smart recommendations with Astute, the Learning Experience Platform (LXP) from DeltaNet International.

Built to automate many learning admin functions and facilitate continuous learning.

Work smart. Be Astute.

Get in Touch

When you send us a message one of our friendly, knowledgeable eLearning experts will contact you as quickly as possible

* Required Field

Get in Touch

Get in Touch

+44 (0)1509 611 019

We'd love to talk to you about how we can help. Please leave your details below and a member of our team will get back to you.

* Required Field