Dealing with Grievances
Resolve grievances consistently and fairly
This course will equip managers with a proven process which allows grievances to be resolved quickly, fairly and consistently.
Please note that this course is not yet compatible with mobile devices.
What to Expect
Managers will learn:
- What a grievance is and the importance of a grievance policy
- When and why employees may wish to raise a grievance
- Good practice for managing disciplinary matters
- How to manage every stage of the disciplinary process
Calculate Your Cost
For 150+ learners, please contact us for a quote.
Exchange rates are updated regularly but are only intended as a guide.
Sometimes we may have concerns of feel worried about our working conditions or working relationships. Whilst perfectly normal, if these problems persist, or are serious enough, we may wish to alert a senior member of staff. This action is called raising a grievance.
Grievances may be formal or informal depending on the action you and your manager decide to take once the issue is raised. It may be possible to resolve your complaint simply by talking the matter through, but if that's not possible, your grievance may be taken to mediation or even to an employment tribunal.
Great Value Package
Our Performance Management Suite includes all of our management training in one neat bundle, as well as access to our 'Take 5' microlearning courses (compact five-minute courses in the form of challenges, presentations, and short games). The suite also includes regular course updates to ensure compliance with new legislation and working practises.
What's more, our intelligent eLearning platform Astute makes it easy to evaluate learners progress, providing detailed audit trails and infographics analytics.
- All courses in the Performance Management eLearning Suite
- Astute eLearning Platform
- Branded, downloadable posters
- Updated courses and platform enhancements
- Dedicated Account Manager
- Unlimited help desk support
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