Contractor Management

Get maximum value from contractors at work and ensure health and safety for everybody on site

Key Learning Points:

  • What a contractor is
  • How to evaluate the competence and suitability of contractors
  • How to undertake a risk assessment in relation to contractor
  • How to carry out a contractor induction
  • How to monitor the work of contractors
  • How to review a contractor’s work when complete

Course Overview

Although contractors aren’t employees of your organisation, employers still have many responsibilities when it comes to managing them. There is a lot of legislation relevant to managing contactors, e.g. Health and Safety at Work (1974) and COSHH regulations, and it’s important that managers within your company know and understand contractors’ rights.

This module provides an overview of relevant legislation concerning the management of contractors and explains the different responsibilities that managers, employees, and contractors all have when they come into work. Throughout the training course, learners will answer questions to assess their understanding and retention of the information.

Course Details

  • Part of our Performance Management suite
  • Multiple-choice question assessment
  • Certificate on completion
  • Course can be tailored to meet your specific requirements

Course Contents

Our Contractor Management course covers the following topics:

Our Contractor Management course covers the following topics:


Most businesses use contractors regularly, from window cleaners to IT consultants. The course sets out what a contractor is, the different kinds of contractors and how to select an appropriate contractor. It lays out things to consider when hiring a contractor, from experience to references for previous work.

Legislation and Responsibilities

There can be a blurred area between the responsibilities of contractors and employers who use their services. The course makes this clearer by setting out the rights and responsibilities of everyone in the contractor/employer relationship and outlining relevant health and safety legislation.

Risk Assessment

At no point should a contractor, an employee or a member of the public be put in any danger from a contractor’s work. This principle remains the same for outside workers just as for internal employees. The course highlights the importance of risk assessments for protecting everybody involved in the process.

Induction and Monitoring

Before a contractor begins work, they should receive an induction that makes them aware of all issues they might reasonably face when carrying out the work. It is the employer’s responsibility to monitor their work, both for quality and safety, while they are on-site. The course explores these responsibilities.

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

The assessment is in a multiple-choice question format. Questions appear throughout Contractor Management to test the knowledge of the person taking the course. Learners must achieve a mark of 80% or above to pass.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

Contractor Management Training

When working with contractors, it can be difficult to work out where the contractor’s responsibilities end and where the employer’s responsibilities begin.

Employers remain ultimately responsible for health and safety on their premises. It is important for them to know how to choose appropriate contractors, evaluate their work and its safety and perform satisfactory induction processes.


If you have any questions that are not covered here, please get in touch.

Contractor management is important because it ensures the smooth progression of projects and reduces risk for both contractors and employers. At times, it can be difficult to know how to effectively manage contractors because it is not always clear where the responsibilities lie. Training in good contractor management can help with this.

Managing a contractor effectively relies on good communication. Be aware of the legislation surrounding contractors and agree shared expectations early, both in terms of work quality and completion time. It is also important to give the contractor everything they need for them to be able to complete their work.

Employers need to provide risk assessments for any work that takes place on their premises and have ultimate responsibility for the health and safety of people affected by work activities. Training can help managers to work out what is their own responsibility, that of their company and that of the contractor themselves.

If you have any feedback about our products please contact us at [email protected]

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