Giving Useful Feedback

A skills-based short course on giving effective feedback, its importance in management and its role in motivating staff

Key Learning Points:

  • Employ a range of skills to give useful feedback more effectively
  • Understand the value of good feedback
  • Understand the different kinds of feedback managers need to provide
  • Understand the different contexts in which feedback needs to be given
  • Appreciate the role of useful feedback in performance management

Course Overview

Giving good feedback lets employees know how they are doing in terms of their work-related performance and behaviours. It is one of the most valuable skills a manager has to motivate employees and improve performance.

Our Giving Useful Feedback Take 5 short course helps managers understand the benefits of good feedback and how to deliver it to effectively manage the performance of their teams. In the course, managers learn how to apply principles to help give useful feedback, whether it’s positive or corrective, and move the conversation to future improvements.

Course Details

  • Part of our Performance suite
  • Skills-based performance management eLearning
  • Certificate on completion
  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

This course contains questions throughout and provides appropriate feedback on learners’ answers. Once it is completed, users will be eligible for a certificate.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

The Importance of Feedback Training

Giving feedback effectively is one of the most positive actions a manager can take for their team. It gives employees a realistic perception of their own performance and what is expected of them. It is also vital for helping them develop the skills and confidence they need to improve in their job role.

Companies benefit from training all managers, and aspiring managers, to give good feedback. It has a positive effect on employee relations and is a useful skill for everyone who supervises people.


If you have any questions that are not covered here, please get in touch.

Performance management is the process of creating a supportive culture in which individuals and teams are empowered to perform to the best of their abilities. Performance management also involves reviewing employee performance with the view to offering feedback and continued support so that employees can develop their skills, work productively and contribute to the overall success of the organisation.

Line managers can assess employee performance in two ways – informally or more formally (such as annual reviews). Informal performance assessment is often viewed as ongoing feedback and can be done in an informal setting through a conversation at work or over coffee. Frequent informal feedback to employees can help provide ongoing constructive feedback and prevent surprises when a more formal evaluation is conducted.

Feedback is constructive if it is positive, taimely, specific and has clear actions that result from it. Constructive feedback should leave the person receiving it with a clear idea of how to improve and the steps to take to get there. Managers should aim for constructive feedback at all times and avoid vague, overly critical or subjective feedback if possible.

If you have any feedback about our products please contact us at [email protected]

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