Managing Sickness Absence

An online short course on how to manage sickness absence fairly and effectively

Key Learning Points:

  • Handle sickness absence fairly and effectively in the team
  • Support the person experiencing sickness absence
  • Identify when sickness absence is causing performance concerns
  • Handle performance concerns appropriately
  • Manage long term sickness absence effectively

Course Overview

Sickness absence affects most employees and teams at one time or another. Managers need to be able to manage it effectively, especially when absence is prolonged or very regular.

Our Managing Sickness Absence course helps managers to handle sickness absence in a fair manner, identifying when it is causing performance issues and knowing what steps to take to support their staff.

Course Details

  • Part of our Performance suite
  • Skills-based performance management eLearning
  • Certificate on completion
  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

Assessment questions feature in each topic. A pass mark of 80% will be required to complete the course.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

The Importance of Sickness Absence Management Training

Sickness absence is a fact of working life, and one of sickness absence management’s main purposes is to properly support people who are away from work or who have just returned. It is also a way to ensure the absence does not damage business.

Absence, especially if it is regular or prolonged, can have an effect on the productivity of the team and organisation as a whole. This has to be managed with great sensitivity and fairness to everyone involved. Managers who have received training is this area may be more likely to handle the situation effectively and ensure a good outcome.


If you have any questions that are not covered here, please get in touch.

Managing sickness absence is important to support the person who is absent and to make sure their leave does not adversely affect their colleagues. A good sickness absence management policy ensures all parties are appropriately supported and excessive or long-term absence is appropriately handled.

When an employee is absent, their employer must be sure to support them appropriately. Absences should be logged for all employees so if there is something deeper going on, this can be addressed quickly and effectively. Many organisations find it useful to have an employee attendance policy.

When there is long-term absence in a team, the other employees may be faced with extra workloads to cover. Managers play a key role in making sure nobody is overwhelmed and everyone has appropriate support. The first step is by communicating honestly with all affected employees and planning for where issues may occur.

If you have any feedback about our products please contact us at [email protected]

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