Understanding Grievances

Wherever you work you will run into employees with grievance issues, so it is vital to have a good understanding of the grievance process.

Key Learning Points:

  • Understanding what grievance resolution is.
  • Learn about formal and informal ways of grievance resolution.
  • Know when to submit a grievance.
  • The key principles of greivance resolution.
  • Ways to support the grievance resolution process.

Course Overview

Sometimes things go wrong at work and you need to submit a grievance about a situation or incident. Our Understanding Grievances course is designed to give your employees an understanding of what grievance resolution is, informal and formal ways to resolve grievances, and the key principles and ways to support the grievance resolution process.

Course Details

  • Interactive online course with full voiceover
  • Regular course updates
  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector

University/HE

College/FE

School

Fire & Rescue

The Assessment

Users will be asked to answer questions throughout the course and will receive feedback on their knowledge as they progress through the course. Our Understanding Grievances course is marked on a complete/incomplete basis.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.

Recommended

2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
150+
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

Importance of Understanding Grievances Course

Having a comprehensive grievance process in place gives your business a fair and objective way for employees to raise concerns, without the fear of negative repercussions. By helping your employees to realise they concerns will be handled seriously and professionally will help to boost staff morale and provide a better working environment for everyone.

FAQ's

If you have any questions that are not covered here, please get in touch.

If you have any feedback about our products please contact us at [email protected]

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