Conducting Effective Interviews

A challenge-based eLearning course on interviewing skills for managers

Key Learning Points:

  • Prepare for an interview adequately and ahead of time
  • Identify when to use open, probing, and closed questions
  • Avoid inappropriate or discriminatory lines of questioning
  • Structure an interview appropriately
  • Understand the importance of effective interviewing techniques

Course Overview


Making sure you hire the right people has a huge effect on business success, and that process begins with effective interviews. Interviewing skills are important for all managers to develop and contribute to the success of their organisation.

Our Conducting Effective Interviews eLearning short course follows a manager through an interview process. Learners are asked to make the right decisions to ensure the process runs smoothly and has a positive outcome.

Course Details

  • Part of our Performance suite
  • Skills-based recruitment eLearning
  • Certificate on completion
  • Course can be tailored to meet your specific requirements

Course Contents

This course is published by Cylix

Tailored versions of the courses are available for the following sectors

Compatible for

Any Workplace

Public Sector




Fire & Rescue

The Assessment

The course is assessed on a complete/incomplete basis. Progress is measured using gauges and learners are given feedback based on how well they answered the questions throughout the course.

2 Ways of Purchasing

You can purchase our courses individually or for even better value you can purchase the complete range of Compliance, Health and Safety or Performance Management courses in one neat bundle.

1. Individual Licenses

If you buy courses on an individual bases you pay a price per learner, per course per year. You can run these courses on your own LMS if Xapi/SCORM compliant or you can take them online.


2. Complete Bundle

Buy all of the Compliance, Health and Safety or Performance Training courses in one great value package and receive unlimited benefits including our AI driven Learning Experience Platform, Astute.

1. Individual Pricing

Number of Learners Cost (per year)
1 - 10
£34.50 / per learner
11 - 20
£29 / per learner
21 - 50
£23 / per learner
51 - 100
£17.50 / per learner
101 - 150
£11.50 / per learner
Exchange rates are updated regularly but are only intended as a guide.

2. Complete Bundle Pricing

If you buy all the Compliance, Health & Safety or Performance Training in a complete bundle, all features come as standard, no matter the size of your organisation!
Number of Learners Cost (per year)
50 - 100
£34.50 / per learner
101 - 200
£29 / per learner
201 - 300
£24.50 / per learner
301 - 400
£21 / per learner
401 - 500
£17.50 / per learner
501 - 750
£14.50 / per learner
751 - 1000
£11.50 / per learner
1001 - 2500
£9.50 / per learner
2501 - 5000
£7 / per learner
5000 - 10,000
£6 / per learner
10,000 +

Included Features

  • All courses in our catalogue
  • Our Learning Experience Platform ‘Astute’
  • New courses added regularly
  • Branded, downloadable posters
  • Customise Course Content for Your Team
  • Regular course updates
  • Dedicated Account Manager
  • Unlimited help desk support
Exchange rates are updated regularly but are only intended as a guide. Prices are based on a 2 year contract.

The Importance of Interviewing Skills Training

Making a good hire is one of the most vital ways to contribute to an organisation’s long-term success. To ensure that happens, employers need to think about the interviewing skills of their managers.

Employers that invest in a functional, effective recruitment process are investing in the future success of their organisation. Getting the right people in the right positions at the right time is crucial for all businesses.


If you have any questions that are not covered here, please get in touch.

Effective interviewing relies on good preparation, good communication and building a rapport between interviewer and interviewee. Good interviewers put their job applicants at ease and remain focused on the key demands of the job and how the applicant fits in with those.

You improve your interviewing skills through practice and good quality training. For managers hoping to improve their interviewing skills, they can conduct mock interviews to hone their skills. For applicants and managers, it helps to prepare well for any interviews and do your research in advance.

The most important skills for an interviewer include preparing thoroughly, asking good questions that probe the applicant’s experience and fit with the demands of the job, and building a good rapport with the person they are interviewing. These skills can be built through practice and good quality training.

If you have any feedback about our products please contact us at [email protected]

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