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Efficient, knowledgeable, patient and extremely helpful
I spoke to 3 suppliers to obtain quotes for training courses, DeltaNet were not only the quickest to respond but they made it extremely simple and straightforward for me. They sent the information to me immediately and after a short discussion they knew exactly which course would be best for our company. All of their staff were extremely helpful and patience with me and their support has been invaluable. I have recommended them to other departments and we are looking at additional courses that may be suitable for our business. I would highly recommend them
Quick to respond
Very helpful staff, provided good training on use of the system and are quick to respond to any queries.
Quick and Helpfull
The service I receive from Delta Net net is always quick and helpful. Even when I have problems registering people for courses, or not understanding how to do something in the management system , I know there is always someone on the end of the phone who will help or who will respond by email to me.
Experience with Deltanet
Having working directly with Deltanet, I find them to be very efficient, organised and prompt. Whenever I send out an email to them, they respond very quickly. They are always quick to resolve any issues and are always helpful and friendly. I would definitely recommend them to other companies and clients!
Better than it used to be
The service is currently better than it used to be
Excellent customer/support service
Excellent customer/support service.
Support team response
Quick response with new login details when modules are applied for from the support team.
Great product, great service
Deltanet are fantastic as a supplier, we get exactly what we need from them and they are always happy to tweak and customize if we ask. Customer service is fast and very reliable, I always know I will get a quick response to my queries.
Superb customer service
Fantastic customer service; one of the key reasons we chose DeltaNet. Purchase was simple and any and all questions were answered (and patiently repeated where necessary!). Ongoing admin assistance is swift and supportive with same-day (and often immediate) responses.
Continued excellent service
I would recommend Delta net because they give such a personal service, it doesn't matter what I need, when I need it or even if I've been given the answers before and forgotten them! they are always really helpful and friendly. I've mainly had support off Kathy and Kerry who are fantastic. Also Joe who is are account manager has a amazing skill of letting us know about new products and encouraging us to try them without ever making us feel like he is pushing/selling to us, both my manager and I have discussed how refreshing this is and it's such a good approach to have.
Great service, provides the business needs in ensure that all employees get trained in the correct areas with easy to use modules and system, which is a big plus.
used this service for a number of years works well for use for generic awareness training
A good product with good service - always willing to listen and help
Overall very happy with the service.
Our dedicated account manager Joe Moxom has always provided a great level of service, keeping us informed of updates and diarising to renew licences at a time appropriate to us. Any requests for additional licences are actioned promptly and there is a good joined up service between Joe and the DeltaNet Support Team. We have been happy with the e-learning courses purchased and will continue to use DeltaNet for our e-learning training requirements.
I would definitely recommend them
Really happy with the service from the team at DeltaNet. Everyone I have dealt with has been professional and responses have been prompt. All our employees that have had dealings with DeltaNet have fed positive comments back. I would definitely recommend them.
Would recommend DeltaNet
Quick response to queries raised to my account manager. Good training session by the support team. I've used DeltaNet for 3 years now and would recommend them to other companies.
Friendly and responsive staff
Friendly and responsive staff. Easy to use management system. Good quality and accessible training to cover basic mandatory staff training needs. We will continue to use them for our online training needs for new starters and would recommend to others. Used them for a few years and never had any issues, in fact they often go out of their way to help.
Great friendly and creative service.
Delta Net are a professional service and demonstrate this through their attentive listening and careful crafting of great elearning content. Their innovative approaches always bring something new to the development table.
Reliable, professional and friendly service
Responsive to client needs and flexible to those needs also. Customer service is also very good and response rates to queries also very good. Very pleased with the level of service we receive. We can rely upon Deltanet to deliver what we need. Would I recommend them - yes. Buy from them again - yes.
Professional, helpful and friendly service
Delta Net were very professional through the development of two on line programs. Throughout the development I worked alongside them. I wrote the content and they changed it into an on line course advising on suitable interactions and discussing my ideas. They were very amicable to my suggestions and making changes as the course progressed. Throughout the process they were very helpful and friendly. It was- pleasure to work with them. I thoroughly recommend Delta Net. We are currently about to start an update so will be working together again in the next few months.
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